TERMS OF SERVICE

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Effective Date: January 1, 2012 · Last Updated: June 18, 2026
MY WORKSHOP — Yasmina EL Babarti Jimenez, Int’l CPC – CBC – CELC — Montréal, Québec, Canada
myworkshopmycoach.com · info@MyWorkshopMyCoach.com · 1-438-524-4797 

Please read these Terms of Service carefully before engaging MY WORKSHOP or using this website. By requesting a service, participating in an alignment call, or entering into a written agreement or Statement of Work (SOW) with us, you confirm that you have read and agree to be bound by these Terms.

MY WORKSHOP is a professional coaching, facilitation, and leadership training practice operated by Yasmina E. Jimenez (Int’l CPC – CBC – CELC), a sole proprietor based in Montréal, Québec, Canada. We serve individuals, corporations, non-profit organizations, government departments, Crown corporations, and international institutions across Canada and worldwide.

As a member of the International Coach Federation (ICF), MY WORKSHOP practices in accordance with the ICF Code of Ethics and Core Competencies, which are incorporated by reference into all coaching engagements.

Professional Coaching is an ongoing professional relationship that helps people produce extraordinary results in their lives, careers, businesses, or organizations. Through the process of coaching, clients deepen their learning, improve their performance, and enhance their quality of life. In each session, the client chooses the focus of conversation, while the coach listens and contributes observations and questions. This interaction creates clarity and moves the client into action.

Coaching accelerates the client’s progress by providing greater focus and awareness of choice. It concentrates on where clients are now and what they are willing to do to get where they want to be. ICF member coaches recognize that results are a matter of the client’s intentions, choices, and actions, supported by the coach’s efforts and application of the coaching process.

Source: International Coach Federation (www.coachfederation.org)

Coaching is not therapy. MY WORKSHOP coaching and training services are not psychotherapy, psychological counseling, or mental health treatment. Clients are always free to reject any suggestion made by the coach. If at any point a client requires mental health support, MY WORKSHOP will provide appropriate professional referrals.

MY WORKSHOP provides the following professional services:

• One-on-one and group executive coaching (individual, package, or program-based)
• Leadership and professional development training
• Team facilitation and organizational workshops
• Organizational development consulting

Services are delivered virtually (via Microsoft Teams or other agreed platforms), by telephone, by email, or in person, as negotiated between the client and MY WORKSHOP.

MY WORKSHOP offers both faith-based, Christ-centred coaching and training, and non-faith-based, secular coaching and training. The approach taken in any engagement is determined entirely by the client’s or sponsoring organization’s request, as documented in the coaching agreement or SOW.

MY WORKSHOP serves clients of all beliefs, faiths, cultural backgrounds, values, and diversity dimensions. The coaching relationship is centred on the coachee — their goals, their growth, and their autonomy. No particular worldview is imposed. Respect for each individual is foundational to everything we do.

In accordance with the ICF Code of Ethics, MY WORKSHOP distinguishes between the following roles:

• Client (Coachee): The individual receiving coaching services.
• Sponsor: The employer, organization, or third party that arranges for and/or funds the coaching engagement on behalf of the coachee.

When the client and sponsor are different parties, the coaching agreement will clearly establish the rights, roles, and responsibilities of each. The coachee’s session content remains strictly confidential from the sponsor, except for administrative information as explicitly agreed in the contract. Sponsors are responsible for ensuring that the coachee is aware of and has consented to the coaching engagement and its terms.

No coaching, training, or facilitation mandate is binding until a written agreement, coaching contract, or Statement of Work (SOW) has been signed or confirmed in writing. The process is as follows:

• An alignment call is held between MY WORKSHOP and the client or sponsor to establish fit, scope, and expectations.
• A coaching agreement, proposal, or SOW is prepared and shared for review.
• The engagement begins only upon written confirmation of the agreement and, where applicable, receipt of a deposit.

No payment, deposit, or commitment is requested or accepted prior to a completed alignment call and a signed or confirmed agreement. Verbal discussions alone do not constitute a binding engagement.

MY WORKSHOP offers flexible coaching engagements including individual sessions and structured packages (e.g., 4-1-1, 6-1-1, 9-1-1 session packages; 90-Day Action Plan; Business Bootcamp programs). The specific package, number of sessions, session length (typically 60 minutes), and program duration are confirmed in the coaching agreement.

• Sessions are scheduled at a mutually agreed-upon cadence (weekly, bi-weekly, or monthly).
• Sessions are conducted via Microsoft Teams, by telephone, or in person as agreed.
• Unused sessions within a package period will not be carried over past the agreement end date and will be forfeited.
• Between sessions, clients are welcome to reach out by email or phone for brief guidance, within reasonable limits.

Fees are set out in the applicable coaching agreement, proposal, or SOW. The following terms apply:

• Deposit: A deposit of 25% of the total engagement fee is required before the first session. No session begins without an agreed contract and confirmed deposit.
• Balance payment options: The remaining balance may be paid in full before the program begins, or divided into monthly instalments (typically up to six monthly payments). Early payment is welcome at any time.
• Currency: Fees may be invoiced in Canadian dollars (CAD), US dollars (USD), or Euros (EUR), as agreed. For clients paying in other currencies, MY WORKSHOP will provide a mutually agreeable payment solution on a case-by-case basis. All applicable exchange rate and transaction fees are the responsibility of the client unless otherwise specified in the agreement.
• Payment methods: Electronic bank transfer (e-transfer for Canadian clients), post-dated cheques mailed to MY WORKSHOP, or credit/debit card via Stripe.
• Taxes: Applicable taxes (GST/HST/QST) will be added where required by Canadian law. International clients are responsible for any taxes or import duties applicable in their own jurisdiction.
• Late payments: Late payments may be subject to interest at 1.5% per month (18% per annum) on the outstanding balance.
• Receipts: Invoices and receipts are issued according to the agreed payment schedule.

• Clients are expected to make coaching sessions a priority and to connect promptly at the scheduled time.
• Rescheduling requests must be provided at least 24 hours in advance. MY WORKSHOP will work with the client to find a suitable alternative time.
• If a client does not reschedule within 24 hours or fails to connect within 15 minutes of the scheduled start time, the session will be considered forfeited and may be charged in full.
• If extended travel or schedule changes are anticipated, clients should notify MY WORKSHOP in advance.
• If MY WORKSHOP must cancel a confirmed session due to circumstances within our control, a replacement session will be offered at no additional cost.

• Clients may choose to discontinue coaching at any time. A minimum of one month’s written notice is requested for ongoing or long-term engagements.
• Fees for sessions already held are non-refundable. Prepaid fees for future sessions within a package may be credited or refunded at MY WORKSHOP’s discretion.
• MY WORKSHOP reserves the right to suspend or terminate an engagement if circumstances arise that make it ethically inappropriate to continue, in accordance with the ICF Code of Ethics. Appropriate professional referrals will be provided.

With the client’s explicit prior written consent, coaching sessions may be recorded. Recordings are used solely for coach mentoring or ICF credential evaluation. This consent is documented in the coaching agreement. Clients may withdraw consent at any time by notifying MY WORKSHOP in writing.

Confidentiality is the foundation of the coaching relationship. Everything discussed in sessions — personal insights, career and business goals, proprietary information, organizational matters, or personal circumstances — is held in strict confidence.

• MY WORKSHOP will not disclose coaching session content to any third party, including a sponsoring employer, without the coachee’s explicit written consent.
• The confidentiality obligation does not apply where disclosure is required by law, court order, or regulatory authority, or where MY WORKSHOP has reasonable grounds to believe that the client or another person is at risk of serious harm.
• Clients agree to treat any proprietary tools, frameworks, materials, or methodologies shared by MY WORKSHOP as confidential and not to reproduce or distribute them without prior written permission.

By engaging MY WORKSHOP, clients understand and agree to the following:

• The client is fully responsible for their own well-being, choices, and decisions during and between coaching sessions.
• Coaching is not therapy. The client agrees to seek licensed mental health support independently if needed, and MY WORKSHOP will provide referrals upon request.
• The client will inform MY WORKSHOP if they are under the care of a licensed healthcare provider or are taking prescribed medication, to the extent it may affect the coaching engagement.
• The client agrees to participate with honesty and in good faith, and to take responsibility for their own progress and results.
• The client is free to reject any advice, suggestion, or request made by the coach at any time.
• Sponsors are responsible for ensuring appropriate facilities, technology, and availability for the coachee to participate in sessions.

All content, materials, tools, frameworks, slide decks, workbooks, and resources created by MY WORKSHOP and provided during engagements remain the intellectual property of MY WORKSHOP unless otherwise agreed in writing. Clients receive a limited, non-exclusive licence for their own internal use only. Reproduction, redistribution, or resale without prior written permission is prohibited.

Content published on myworkshopmycoach.com — including blog articles, resources, and program descriptions — is protected by copyright. Sharing links is welcome; full reproduction requires permission.

MY WORKSHOP provides professional coaching and training services based on recognized methodologies, certifications, and experience. However, we do not guarantee specific outcomes, performance improvements, or career results. Coaching is a professional partnership; results depend significantly on the client’s own commitment, effort, and circumstances.

Website content is provided for informational purposes only and does not constitute professional legal, financial, psychological, or medical advice.

To the maximum extent permitted by applicable law, MY WORKSHOP’s liability for any claim arising out of or related to our services is limited to the fees paid by the client for the specific service giving rise to the claim in the three (3) months preceding the claim. We are not liable for indirect, incidental, consequential, or punitive damages.

MY WORKSHOP operates in accordance with the ICF Code of Ethics, including standards of professional conduct, conflict of interest avoidance, confidentiality, and culturally sensitive practice. MY WORKSHOP will not knowingly mislead any client or sponsor about the nature of coaching, the qualifications of the coach, or the expected outcomes of the engagement.

Your use of myworkshopmycoach.com is subject to these Terms. You agree not to use the site for any unlawful purpose, to transmit harmful content, or to attempt to gain unauthorized access. We make reasonable efforts to keep website content accurate but do not guarantee that all content is current or error-free at all times.

MY WORKSHOP communicates exclusively through the following official channels:

• Website: myworkshopmycoach.com
• Email: info@MyWorkshopMyCoach.com
• Phone: 1-438-524-4797
• LinkedIn: our official MY WORKSHOP company page (linked from our website)

MY WORKSHOP will never solicit payment, request personal or banking information, or initiate contact through unofficial websites, unverified social media profiles, emails from other domains, or messaging apps (such as WhatsApp or Telegram) that you did not initiate through verified contact with us.

If you are approached by any individual or entity claiming to represent MY WORKSHOP through channels not listed above, please treat it with caution. Before responding, sharing any information, or making any payment, we strongly encourage you to:

• Visit myworkshopmycoach.com and use our official Contact page to verify whether this person is affiliated with us.
• Check our official LinkedIn company page to confirm whether the individual appears as associated with MY WORKSHOP.
• Contact us directly at info@MyWorkshopMyCoach.com or 1-438-524-4797 to ask whether this person is authorized to represent or work with MY WORKSHOP.

MY WORKSHOP will always be able to confirm whether someone is affiliated with or authorized to act on our behalf. When in doubt, please ask — we would rather you double-check than become a victim of fraud. MY WORKSHOP bears no responsibility for any loss, harm, or liability resulting from engagement with fraudulent parties impersonating our practice.

Our services integrate with third-party platforms including Stripe (payments), Calendly (scheduling), and Microsoft Teams (virtual sessions). MY WORKSHOP is not responsible for the content, privacy practices, or terms of these platforms. Your use of those tools is governed by their respective terms and privacy policies.

These Terms are governed by the laws of the Province of Québec and the federal laws of Canada applicable therein. Any dispute will first be addressed through good-faith negotiation. If unresolved within thirty (30) days, the parties agree to submit the dispute to mediation before initiating legal proceedings. The courts of Québec shall have jurisdiction over unresolved matters.

We reserve the right to update these Terms at any time. Changes will be posted on this page with a revised effective date. For active engagements, material changes will be communicated directly. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.